Suggestions
What features would make feedly better for you?
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1 vote
Hello Eric, sorry for this, we’re reaching out directly.
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review the YOU MIGHT ALSO LIKE section to make sure it is relevent and not offensive
I am following Business Writing and the suggestions in that section are "Beautiful extreme bondage," Male Denial and Female Dominance," and "Sensual Pegging." I am using this account for work purposes, and those suggestions are WAY off topic and extremely inappropriate.
3 votesHello Regan, can you please send us details of what you follow? What Business Writing feed? We’d like to improve the algorithm, this is completely wrong for sure. Please let us know at care@feedly.com
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Incorporate Sponsored Articles/Ads into the Normal Work-Flow
Having ads with different behaviors and without the ability to mark them as read intermixed with normal articles makes Feedly frustrating to use, and disrupts a user’s work-flow, especially for users who use Feedly to organize a large volume of feeds/articles.
When reviewing and marking articles as read I regularly end up clicking on ads by accident. In the cards view clicking where you
expect a "Mark as Read" button to be opens a new page for that add, completely disrupting work-flow. In other view modes the "X" brings up an unexpected pop-up which again disrupts the work-flow. In all…3 votesThank you for the feedback Matthew. Ads drive a revenue stream to continue developing Feedly and improving the experience. We’ll pass the feedback to the team.
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provide a way to restore deleted feeds.
Somehow almost all my feeds were deleted. Is there a way to restore them?
1 voteHi Joel, please let us know at care@feedly.com and we’ll help you
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make it easier to add blogs
I am trying to find some blogs, but I get this error message: {"errorCode":404,"errorId":"ap1int-sv2.2018061511.2548951","errorMessage":"API. Even when I use the feature to manually add the feed, it doesn't work and I get an error message
1 voteHello Leslie, sorry for the issue, it should be fixed now.
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New bug: Click "Mark all as read" from a feed inside the first group - it doesn't jump to the next feed but goes up
Since a few days ago, when clicking "mark all as read" within a feed inside the first group of feeds - instead of going to the next feed, as it used to and as it currently does for other groups, it goes up to "All".
4 votes -
offline customer support
Hello,
Is there a hotline for Pro customers? The google account linked to my pro feedly account was deleted. I cannot access my feedly account anymore...
Thank you!
Tom G1 voteHello Tom, let us know at care@feedly.com, we’ll help you
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mark as read
when i hit "mark as read" feedly redirect to the ALL Section and not to the next topic, yesterday (june 7) this was not happening
thanks18 votesWe’re sorry for this bug, it was fixed. If you still experience it, please log out and log back into Feedly.
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Love Feddly but need your help!!!
how do I share a feed so my teammates can follow the same account easily without making thing complicating?? I need to be able to share my setup without requiring accounts... is this possible?
(they will not all engage accounts but im trying to push your software)
1 voteHello Brook, for this we have Feedly Teams, there are shared boards and feeds for your teammates. Or you can use the Newsletter feature (available in Feedly Teams) where you can add external recipients. https://blog.feedly.com/team-newsletters/
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Only unread articles broken ?
"Only unread articles" Currently not working for me. Anyone else having this same issue ?
1 vote -
I'm unable to open my Saved Items
I'm unable to open my Saved Items
8 votesHello, we’re sorry, this regression should be fixed now.
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Wiley journal rss broken recently
Within the last week, Feedly is no longer handling Wiley-Blackwell scientific journals such as Advanced Materials correctly. Every day my Feedly reports that there are hundreds of new articles from these journals, but all the entries are the same and just list the journal volume number and date. I suspect Wiley has changed their rss format recently.
4 votesHello, this is an issue on the Wiley’s side, we’ve already contacted them and they confirmed they’re working on a fix because of a migration of their backend.
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Aeon.co is not updating new articles
Aeon.co has not been updating in my feedly for over a week. I have unsubscribed and resubscribed but it is still not updating
3 votes -
I want my refund.
I used the "VIP" support, but didn't receive a reply within 24h, what a joke this "VIP" support is. I signed up for Feedly Pro, but found the service weak for my needs so I want a full refund!
3 votesHi Juan, this was solved via email.
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Adding new RSS feeds is broken
I have tried adding new full RSS feed using the Chrome extension "RSS Subscription Extension (by Google)" but each time it gives an error of:
{"errorCode":404,"errorId":"ap2int-sv2.2018022302.3085178","errorMessage":"API version not found"}This also happens when using the Subtome.com subscribe button. What is going on? Has the API changed?
I currently have to log into Feedly and manually paste the entire URL to subscribe, which is rather annoying.
1 voteHi Nicholas, please use our official extensions https://feedly.com/i/support/extensions
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Please cancel my account. I have no access and I was charged!
Hello,
I created an account at my previous job in December 2016. I did not have a corporate card so I had to use my personal card.
I no longer work there, but my credit card was charged for an annual subscription renweal (which I did not agree to) in December 2017.
I do not have access to cancel the account (my old work email was deleted).
I would like a refund please.
Thank you,
Sami
1 voteHi Sami, please let us know at pro@feedly.com we’ll help you with the refund.
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fix landscape rotation on IOS app (40.0.5)
Since the app was upgrade,05, the rotation is misbehaving. I am using the app in portrait mode but after having read the details of an article and coming back to the feed list in freely, ...the rotation keeps being in portrait ...but upside down! ;/
In short: there is a bug leading to a 180° mis tale for the portrait display after having read any article
1 vote -
accidentally unfollowed some feeds (I think), hoping to restore if possible
I wanted to move a collection of feeds into the "Uncategorized" collection. (I don't use collections and wanted to put everything under one roof.) I went to Organize Sources, selected all, clicked on Reorganize, and under "Added In", I unchecked the collection name. I thought that would move everything to Uncategorized by default, but I THINK it just unfollowed them.
1) Am I wrong? Am I still following those feeds but just can't find them?
2) If I did unfollow them, is there any way I can undo that, or find out what they were so I can re-follow them?1 voteHi Hal, sorry, we don’t have undo button for unfollowing sources. Please let us know at care@feedly.com and we’ll help you out.
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Bring back automatic advance to the next category
Up until this morning, feedly automatically advanced to the next category when I had marked all the items in one category 'read.' Suddenly this nice feature has gone away. Can we have it back, please? Or can you tell me how to re-enable it?
52 votesHello, we’re very sorry for this regression, we’ve already fixed it and pushed a new build out. If you still experience this, please log out and log back into your Feedly. Thank you.
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Wording mistake and support links
I have two items. First, with the free account, there isn't an obvious way to get support. When I click on "Support" I get sent to an upgrade page. I had to search in google to find this site. Second, the headline on the upgrade page says "Introducting Feedly Pro", I think this was meant to say "Introducing".
1 voteHello Dan, thank you for the heads-up, we’ll fix the typo, it is a new landing page we’re trying and it seems this is in one of the variations.
Premium support is available in Feedly Pro only, so the upgrade page is displayed correctly, if you have any questions, let us know at care@feedly.com
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