I want to erase my account. How about you have an actual email address where I can contact someone directly instead of getting misinformation from this site? This site says there should be a "big erase button" on my organize page, but there's NOTHING of the sort on mine. Please just cancel my account for this shitty service. I only wanted to try it, not be connected to it for life.26 votes
want to still be able to subscribe to Twitter feeds without having to create Twitter account308 votes
Hello, we now support JSON feeds, for example: https://feedly.com/i/subscription/feed/https://daringfireball.net/feeds/json
Users are currently unable to delete personal boards.1 vote
Hello, you can delete your board, here is how to do it: http://recordit.co/c7GybxR1AA
The is no other way (unless you are a Pro user) to send feedback or support request to Feedly except for Google+ group. The year before they had an issue that users were asked to create a google+ account to login, but it was solved. Now they ask users to create a google+ account to send feedback?
We need at least an email or contact us page.2 votes
as we are streamlining the feedly support process to be as responsive as possible to as many users as possible, here are couple options for you:
For free users, please post your request on the open feedly community forum
or on our Twitter account: https://twitter.com/feedly
feedly has also a knowledge base that covers frequently asked questions:
If you are a paid PRO user, please forward your request to the premium support email you will find at:
The Preferences option used to be at the bottom of the left hand side menu, beneath the list of my Personal Feeds.
Now, the only things there are 'Share collections' and 'Recently Read'.
Where have the Preferences gone?!4 votes
Hello, Preferences are now located in the top right profile bubble. If you can’t see it and you’re on the old rendering engine, please use https://feedly.com/i/account/general to switch to the new rendering engine.
TERRIBLE CUSTOMER SERVICE- upgraded Pro (along with the ANNUAL fee) and the upgraded features aren't showing up. In addition, by reading other comments, I see that some of the features described in Pro (like filtering) aren't even offered. At this point, I just want to cancel my subscription and get a refund. There is no way to contact this company. I'm really disappointed and think this whole thing is a huge SCAM.1 vote
Hello Melissa, I’m very sorry for this experience, support link is located here at the bottom: https://feedly.com/i/upgraded
I have tried multiple times to upgrade to pro. I see the pending charges on my credit card 4 times now, but still not able to be upgraded. Not able to contact support anywhere. Still listed as a free account. Ridiculous. Apparently, this is the only way to contact Feedly.1 vote
Hello Ryan, I’m very sorry for this experience, support link is located here at the bottom: https://feedly.com/i/upgraded
I attempted to cancel my Pro subscription last week but have still been charged for another year. Could someone email me pls?1 vote
Hello Digby, I’m very sorry for this experience, support link is located here at the bottom: https://feedly.com/i/upgraded
We’ll help you there.
It is impossible to get a hold of Feedly. I just logged into my bank account to see that I have been charged for a yearly subscription for Feedly which I have not used for over 2 years! I remember this happening last year and not being able to get a hold of someone to get a refund. I can't even log into the Feedly account I used to use because Google automatically signs me in with another account. Very frustrating!1 vote
Hello, we’re reaching out to you directly via email.
It seems feeds are erased if not looked at within 30 days.
You should change this36 votes
The fact that articles are automatically marked as read after 30 days is a performance thing in feedly, we have this set in the back-end as this allows for better/faster refreshing and handling of the unread counts and articles.
2 comments on this:
1. For feeds that publish less frequently but that you still want to follow diligently, there is a preference setting in feedly to mark certain feeds as “Favorite”, this may be a useful feature for this purpose: http://feedly.uservoice.com/knowledgebase/articles/263389-how-to-mark-unmark-as-must-read-
2. Just in case this isn’t clear: you can still access the entire feed history we have indexed in feedly over time by setting your feed preferences to display all articles (read and unread). To set this preference, see: http://feedly.uservoice.com/knowledgebase/articles/297491-view-read-unread-articles-only
Currently I use a separate app for saving pages outside of feedly and, of course, the "save for later" feature inside feedly. This leave me with to apps/lists that do the same thing. I'd love it if I could send the current page I'm on to my "saved for later" list, using an extension or bookmarklet for example.295 votes
Hello, this is now possible with our extension: https://feedly.com/i/support/extensions
I'm disappointed to see my feed overrun by "hubspot," which includes writing of absolutely zero interest to me. I left bloglovin because of this type of clutter. I follow less than ten blogs because I want to keep things simple.1 vote
Hello, you can remove any feed you want easily here: https://feedly.com/i/contents/edit
Somehow an offensive feed got added to my Feedly. I deleted it, but how did it get added?1 vote
Hello, you can easily remove any feed here: https://feedly.com/i/contents/edit
I paid for Feedly Pro. The Gmail account I used was compromised during a mass email hack. I deleted the gmail account. I cannot get into my Feedly Pro account any longer. There is no way to contact this company. I am a little frustrated. Can someone help me get get my account back? It ticks me off that I'm paying for premium support. I have no alternative way to recover my account. Can someone email me please.1 vote
Hello Jennifer, we’re contacting you directly via email to solve things up.
The issue is now fixed. If you have other problems with this feed please contact firstname.lastname@example.org with the subject [feed], the name of the feed in the body as well as what is happening.
Hi, it seems like it works again here
Hi Jalopnik website is not updating in Feedly anymore. I had to manually go to the site and they do indeed have new articles. I had previously never gone to the site manually lol.
Not sure why it won't update but please fix :).3 votes
Hi Terry, it seems like it works again here; https://feedly.com/i/subscription/feed/http://feeds.gawker.com/jalopnik/vip
How do you turn off the new green circles that appear everywhere? Very unnecessary! I want them to go away, they explain things I already know, but they keep showing up.6 votes
Hello, to turn off green dots, please click on the green dot, a tooltip will appear and if you’ll close it, the green dot will disappear as well.
provide an easier way to contact you for support. I'm being billed $45 a year, but when I log in, I'm told I have a free account. Help.
Include an email address or something. I need to find out how to cancel and stop paying for something I am not using.1 vote
Private message sent Erica. Closing this suggestion.
Jezebel's feed no longer updates, even though new content is being uploaded. Please fix!!1 vote
Hello, it should work fine here: https://feedly.com/i/subscription/feed/http://feeds.gawker.com/jezebel/full
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