Suggestions

What features would make feedly better for you?

I suggest you ...

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  1. Actually make it possible for customers to cancel their accounts.

    I want to erase my account. How about you have an actual email address where I can contact someone directly instead of getting misinformation from this site? This site says there should be a "big erase button" on my organize page, but there's NOTHING of the sort on mine. Please just cancel my account for this shitty service. I only wanted to try it, not be connected to it for life.

    26 votes
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      9 comments  ·  Organizing  ·  Admin →
    • support JSON feeds, especially now that Twitter has retired its RSS format

      want to still be able to subscribe to Twitter feeds without having to create Twitter account

      308 votes
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      • Allowing users to delete personal boards.

        Users are currently unable to delete personal boards.

        1 vote
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        • to have a feedback email or 'contact us' page for users without G+ account

          The is no other way (unless you are a Pro user) to send feedback or support request to Feedly except for Google+ group. The year before they had an issue that users were asked to create a google+ account to login, but it was solved. Now they ask users to create a google+ account to send feedback?
          We need at least an email or contact us page.

          2 votes
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            Hello,
            as we are streamlining the feedly support process to be as responsive as possible to as many users as possible, here are couple options for you:

            For free users, please post your request on the open feedly community forum
            https://plus.google.com/communities/113648582731838175643

            or on our Twitter account: https://twitter.com/feedly

            feedly has also a knowledge base that covers frequently asked questions:
            http://feedly.uservoice.com/knowledgebase

            If you are a paid PRO user, please forward your request to the premium support email you will find at:
            http://feedly.com/i/upgraded

          • Preferences option has disappeared...

            The Preferences option used to be at the bottom of the left hand side menu, beneath the list of my Personal Feeds.

            Now, the only things there are 'Share collections' and 'Recently Read'.

            Where have the Preferences gone?!

            4 votes
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            • let your customers contact you and provide them with the services they've paid for

              TERRIBLE CUSTOMER SERVICE- upgraded Pro (along with the ANNUAL fee) and the upgraded features aren't showing up. In addition, by reading other comments, I see that some of the features described in Pro (like filtering) aren't even offered. At this point, I just want to cancel my subscription and get a refund. There is no way to contact this company. I'm really disappointed and think this whole thing is a huge SCAM.

              1 vote
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                1 comment  ·  Admin →
              • have contact information.

                I have tried multiple times to upgrade to pro. I see the pending charges on my credit card 4 times now, but still not able to be upgraded. Not able to contact support anywhere. Still listed as a free account. Ridiculous. Apparently, this is the only way to contact Feedly.

                1 vote
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                  1 comment  ·  Admin →
                • Have a Customer Service contact

                  I attempted to cancel my Pro subscription last week but have still been charged for another year. Could someone email me pls?

                  1 vote
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                  • Have contact details!

                    It is impossible to get a hold of Feedly. I just logged into my bank account to see that I have been charged for a yearly subscription for Feedly which I have not used for over 2 years! I remember this happening last year and not being able to get a hold of someone to get a refund. I can't even log into the Feedly account I used to use because Google automatically signs me in with another account. Very frustrating!

                    1 vote
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                    • Not limit feeds to 30 days

                      Hi,
                      It seems feeds are erased if not looked at within 30 days.
                      You should change this

                      36 votes
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                        5 comments  ·  Organizing  ·  Admin →

                        The fact that articles are automatically marked as read after 30 days is a performance thing in feedly, we have this set in the back-end as this allows for better/faster refreshing and handling of the unread counts and articles.

                        2 comments on this:

                        1. For feeds that publish less frequently but that you still want to follow diligently, there is a preference setting in feedly to mark certain feeds as “Favorite”, this may be a useful feature for this purpose: http://feedly.uservoice.com/knowledgebase/articles/263389-how-to-mark-unmark-as-must-read-

                        2. Just in case this isn’t clear: you can still access the entire feed history we have indexed in feedly over time by setting your feed preferences to display all articles (read and unread). To set this preference, see: http://feedly.uservoice.com/knowledgebase/articles/297491-view-read-unread-articles-only

                      • allow adding pages to "Saved for later" from outside of feedly

                        Currently I use a separate app for saving pages outside of feedly and, of course, the "save for later" feature inside feedly. This leave me with to apps/lists that do the same thing. I'd love it if I could send the current page I'm on to my "saved for later" list, using an extension or bookmarklet for example.

                        295 votes
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                          14 comments  ·  Organizing  ·  Admin →
                        • Let customers choose their own content.

                          I'm disappointed to see my feed overrun by "hubspot," which includes writing of absolutely zero interest to me. I left bloglovin because of this type of clutter. I follow less than ten blogs because I want to keep things simple.

                          1 vote
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                            0 comments  ·  Organizing  ·  Admin →
                          • Offensive, unwanted feed

                            Somehow an offensive feed got added to my Feedly. I deleted it, but how did it get added?

                            1 vote
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                              0 comments  ·  Organizing  ·  Admin →
                            • Gmail Account has been deleted

                              I paid for Feedly Pro. The Gmail account I used was compromised during a mass email hack. I deleted the gmail account. I cannot get into my Feedly Pro account any longer. There is no way to contact this company. I am a little frustrated. Can someone help me get get my account back? It ticks me off that I'm paying for premium support. I have no alternative way to recover my account. Can someone email me please.

                              1 vote
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                                1 comment  ·  Admin →
                              • / www.livejournal.com/

                                June 15 channel / www.livejournal.com/ not updated Feedly ...

                                347 votes
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                                  62 comments  ·  Organizing  ·  Admin →
                                  completed  ·  ArthurArthur responded

                                  The issue is now fixed. If you have other problems with this feed please contact care@feedly.com with the subject [feed], the name of the feed in the body as well as what is happening.

                                • 3 votes
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                                  • Jalopnik not updating anymore

                                    Hi Jalopnik website is not updating in Feedly anymore. I had to manually go to the site and they do indeed have new articles. I had previously never gone to the site manually lol.

                                    Not sure why it won't update but please fix :).

                                    3 votes
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                                    • How do you turn off the new green circles that appear everywhere? Very unnecessary!

                                      How do you turn off the new green circles that appear everywhere? Very unnecessary! I want them to go away, they explain things I already know, but they keep showing up.

                                      6 votes
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                                      • provide an easier way to contact you for support. I'm being billed $45 a year, but when I log in, I'm told I have a free account. Help.

                                        Include an email address or something. I need to find out how to cancel and stop paying for something I am not using.

                                        1 vote
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                                          1 comment  ·  Admin →
                                        • work with Jezebel - their feed isn't updating.

                                          Jezebel's feed no longer updates, even though new content is being uploaded. Please fix!!

                                          1 vote
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                                            1 comment  ·  Admin →
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