Alex Chan

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  1. 275 votes
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    16 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Chan commented  · 

    I hope this feature would be available soon, as it should be mentioned at the same time for importing OPML/GR and starred items by json files.

    Alex Chan supported this idea  · 
  2. 116 votes
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    8 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Chan commented  · 

    Dear Feedly Team,

    I do wonder someone could address 4.1.x crashing issue and hardware button partly/totally not responsive issue in a more responsive way.

    I appreciate your work and a very prompt answer to Google Play’s app comment, however, please do watch about what the users comment first, but not spamming the same message without noticing whether the problem is fixed mentioned by the user. I, and I bet most of the users having the same issues, would like to help out if there is anything we could help to trace the root of problem, but not like what I have met. My situation is you have replied me quickly in Google Play, and you have mentioned if the problem is solved ask me please raise the rating again. I have mentioned I am please to do so if the problem is solved, and I tried to mentioned further about the situation and seek further common situation around the Google Play comments and the comments over the posts in this blog. However, I sent an email to the Feedly care email(care@feedly.com), and just like throwing stones into the sea.

    I am pretty sure it’s not a minority of users meeting this problem, please note that there are still a number of models of phones are trapped into the 4.1.x version, especially models from Sony, Motorola and even Nexus S. This problem have appeared since 17.0, and till the moment 17.2 only addressed the another group of users in 4.0.x. Please take this issue seriously, otherwise you are just causing the losing faith of users in you, and disappointed in how seriously you take the users’ responses. (Update with stats: There are 37.3% of active users of android is in version 4.1.x, and it's the largest portion in the current distributions of a single major version)

    It’s not the first time I tried to send email and do my response seriously. But what I got is nothing, even a single computer generated response that you have received my message and looking into it. If this is the service standard, I would claim that I have no faith in joining your pro service at the moment, as not even getting a single word from your support, how could I trust your PREMIUM support, I am afraid if I would get the same kind of no response from you even in your premium support.

    Yours faithfully,
    Alex

    Alex Chan supported this idea  · 
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    0 comments  ·  Suggestions » Google Reader Features  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Chan shared this idea  · 
  4. 31 votes
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    8 comments  ·  Suggestions » Google Reader Features  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Chan commented  · 

    For subscription for certain keywords in RSS, it worked all the time.

    For subscription for your own account subscription channels, I bet there is some change in Youtube policy that causing it malfunction unless you do some necessary changes as I met this problem also few months ago causing my subscription in RSS of my youtube subscription failed.

    https://www.youtube.com/account_privacy
    You will need to UNTICK "Keep all my subscriptions private" in order to make the RSS subscription of your own subscription youtube worked.

  5. 108 votes
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    13 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Chan commented  · 

    It would be great if the extension's icon could have this. It would give a better idea about the unread feeds now.

  6. 311 votes
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    17 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Chan supported this idea  · 
  7. 3,374 votes
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    107 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    We’d like to share with you how Search works and why the limitation is set on 30 days.

    Basically the reason why we have to limit to 30 days for categories is because searching across a large number of feeds takes a long time to return results right now. This also explains why we can remove this limit when you search directly in a feed rather than a category, as that will return search results a lot faster.

    You can still see all the older articles as unread in all your Collections/Categories. If you’ll click on the Gear icon on the top right and uncheck “Unread only” you’ll see all the articles, just marked as read.

    Improving our search feature is one of our top priorities for feedly Pro, so we’re trying to up this limit soon. Unfortunately we don’t have an ETA to give you on that.

    Alex Chan commented  · 

    I have more than 500 feeds source and I need time to deal with.
    Sometimes I got things which caused me no time to keep up with the feeds and they are gone away.

    I use RSS is to avoid missing information, and 30 days limits will cause missing information.

    Alex Chan supported this idea  · 
  8. 2,530 votes
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    47 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
  9. 4,098 votes
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    93 comments  ·  Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Chan supported this idea  · 

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